"NAV provided a trial of their services and ran parallel accounting for two months, which allowed us to give their services a test run in our environment to ensure we were comfortable before making a decision to transfer administrators. We selected our most complex fund for the trial and were so pleased with the quality of NAV reporting and services that we decided to move all four of our funds to NAV. NAV was very organized and thorough during the transition process and were able to complete the transition of four funds in about one month's time."
Once you start the transition process, you will be partnered with a dedicated Client Success Manager who will serve as your point of contact during the entire onboarding
NAV obtains independent access to your counterparties for the current accounting data. You can share large data files for historical periods in any format securely through our interactive Fund Onboarding Portal.
Our experienced team runs data parallel in our system, independently calculates the fund’s net asset values, generates our accounting reports, replicates your current custom reports, and reconciles them with your official records. This process enables NAV to support current year audit and tax reporting, eliminating any dependency once you transition to NAV.
Transitions typically take as little as 2-4 weeks. NAV fees will only be charged after the first live reporting once you have fully transitioned.
Making the decision to switch to a new fund administrator often raises concerns about disruption, security, and added costs. But a transition to NAV Fund Services can deliver benefits in reliability, cost savings, and expertise that make the change a positive decision.
NAV is ranked the top global hedge fund administrator due to our expertise, service, technology, powerful daily reconciliation, and industry-best reporting timelines with official NAV typically delivered within 2 working days
We have been hugely impressed by the smooth and seamless transition away from the previous administrator to NAV. The onboarding portal was easily accessible, comprehensive in nature, and inherently intuitive in format. Instructions and related questions that arose during this process were dealt with both expeditiously and efficaciously, which was greatly appreciated. The handover with respect to the production of monthly NAV statements could not have gone better. During the initial month when we ran parallel systems with the previous administrator, we were extremely gratified that valuations with the legacy administrator were virtually exact. For the first month running valuation statements independently, we were exceptionally pleased by the rapid four-day turnaround and accuracy of the data, which represented a dramatic improvement from the previous incumbent. All told, a highly impressive experience.
Our experience with NAV has been phenomenal. After 25 years with our prior administrator, we were reluctant to make a change. NAV made the transition painless, and was able to provide greatly improved capabilities while also reducing expenses. In hindsight, we should have made the transition to NAV years ago.
Since moving to NAV as my fund administrator I have been completely satisfied with their work and their attention to detail. They are an outstanding group of people and they offer a great value proposition in terms of work performed for a fair price. I could not be happier with my choice to go with NAV. I cannot imagine that there is a better group to perform these services at this price. I would highly recommend them to any investment fund that is looking for a full service administrator.
I have worked with many administrators in my career — and there are many good ones out there — but hands down, dollar for dollar NAV is one of the best out there and very underrated in the industry. The pillars of any business are its people, processes, and technology. Their people, day in and day out, go above and beyond. They genuinely care, and in my opinion, that's very hard to find these days! The processes and controls they put in place work well. Finally, their technology/reporting is very robust and well thought out. Beyond that, what continues to impress me is how accommodating they are to our needs as a business.
From the moment we completed onboarding it became evident that NAV is not just a service provider, but a true partner dedicated to the success of their clients. Any issues or queries we've encountered were met with quick and effective responses, which undoubtedly played a pivotal role in maintaining the seamless operation of our processes. The leadership's commitment to these values is reflected in every interaction, emphasizing a genuine dedication to client satisfaction. This level of personalized attention has had a significant impact on our experience, reinforcing our confidence in the partnership. Their blend of cutting-edge technology, seamless reporting, timely solutions, and unwavering commitment to client success sets them apart in the industry. I am genuinely glad to have found a partner that not only meets, but exceeds, expectations.
Since changing administrators to NAV in 2015 we have been extremely pleased with the quality of service, technology, and expertise they provide in the alternatives administration space. They have exceeded our expectations and we would recommend NAV to any fund looking for a superior administration partner that can grow with their firm.
NAV Fund Administration Group Earns Hedgeweek US Awards 2024 Administrator of The Year Overall Award
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Focus on Technology: A Primary Strategy from Day One