Switching to a new fund administrator doesn’t have to be overwhelming
Solve your challenges and upgrade your fund administration experience with NAV’s expertise, premium service, innovative technology, and seamless onboarding process
40%+
Share of New NAV Clients
from Other Administrators
99%+
Client Retention Rate
2-4 weeks
Typical Transition Time
$0
Onboarding Costs
TRUSTED BY 2,300+ CLIENTS
Changing Fund Administrators? Why NAV is The Best Choice.
Here's how NAV stacks up against other fund administrators — and why more than 40% of our new clients come from competitors.
| Feature | NAV Fund Services | Typical Fund Administrator |
|---|---|---|
| Technology | Proprietary, scalable platform with 300+ in-house IT staff | Third-party or legacy systems |
| Expertise | Services for all fund structures, complex strategies, and high volumes | Narrow experience, limited service offerings and scalability |
| Client Support | 24/7 access, including weekends & holidays | Limited hours, slower response times |
| Onboarding Time | 2-4 weeks with parallel accounting | 6-12 weeks, negative impact on operations |
| Onboarding Fees | $0 | Setup and transition fees customary |
| Daily Reporting | Delivered by 6:30 AM ET | Often delayed or inconsistent |
| Customization | Rapid report and workflow customization | Rigid templates, limited flexibility |
| Pricing | Transparent, all-inclusive | Hidden fees and variable costs |
| Client Retention Rate | 99%+ | Industry average significantly lower |
| Stability | Founded in 1991, privately owned | Disruptive mergers and acquisitions common |
Why Fund Managers Decide to Switch Fund Administrators
We talk with fund managers every day who are seeking a new administration solution because their current administrator's performance is frustrating them, disappointing their investors, and negatively impacting fund operations and reputation.
Many of those formerly frustrated fund managers are now NAV clients. Upgrade your fund administration experience with our expertise, premium service, innovative technology, and quick and efficient onboarding. With a 99% retention rate, we're clearly committed to our client-focused values.
Learn how a longstanding investment firm gained major upgrades in reporting and investor services after switching from their current fund administrator to NAV
Investment Firm Experiences Smooth Fund Administration Transition to NAV
"NAV provided a trial of their services and ran parallel accounting for two months, which allowed us to give their services a test run in our environment to ensure we were comfortable before making a decision to transfer administrators. We selected our most complex fund for the trial and were so pleased with the quality of NAV reporting and services that we decided to move all four of our funds to NAV. NAV was very organized and thorough during the transition process and were able to complete the transition of four funds in about one month's time."
NAV Can Solve Your Fund Administration Challenges
Technology
Challenge: Your fund administrator's underlying technology is unreliable and inflexible.
Our proprietary technology keeps platform reliability high and costs down:
- In-house team of more than 300 IT professionals focus on optimizing operational efficiency, maintaining strong network security, and providing comprehensive best-in-class reporting solutions
- With teams in the U.S., Europe, and the Asia Pacific, we are able to provide clients with 24/7 support and network uptime
- Supports every fund structure and asset class traded, including digital assets and tokenized funds
- Infrastructure in place to effortlessly scale services as your fund grows
- Eliminates third-party software costs and time spent integrating outside technology, enabling us to offer solutions that are rapidly agile at an excellent industry-leading cost for value
- NAV operations are ISO 27001, ISO 27701, ISAE 3402 Type II, and SOC2 certified
Why Nav
Still Uncertain if Transitioning to a New Fund Administrator is Worth It?
In nearly 35 years of working with fund managers looking for better fund administration solutions, we've heard all the reasons that pushed them to begin their search. We've also heard their reservations about the time, disruption, and expense involved. In the end, we've been able to show them how we can make the experience worry-free and deliver a wealth of benefits when they partner with NAV.
How to Successfully Transfer Fund Administration Services to NAV in 3 Easy Steps
Once you start the transition process, you will be partnered with a dedicated Client Success Manager who will serve as your point of contact during the entire onboarding
1 Data Transfer
NAV obtains independent access to your counterparties for the current accounting data. You can share large data files for historical periods in any format securely through our interactive Fund Onboarding Portal.
2 Parallel Accounting and Reconciliation
Our experienced team runs data parallel in our system, independently calculates the fund’s net asset values, generates our accounting reports, replicates your current custom reports, and reconciles them with your official records. This process enables NAV to support current year audit and tax reporting, eliminating any dependency once you transition to NAV.
3 Smooth Transition from Your Current Fund Administrator
Transitions typically take as little as 2-4 weeks. NAV fees will only be charged after the first live reporting once you have fully transitioned.
Nav Trial
Try Before You Switch: NAV Demo and No-Cost Trial Program
NAV has years of experience and an excellent reputation working with clients transitioning from another fund administrator. Our goal is to make the migration as easy as possible and with minimal interruption to your operations.
First, request a demo to find out more about our services and transition process.
Second, be sure to ask about our unique no-cost, no-obligation NAV Trial program, which offers potential clients that qualify a risk-free proof of concept of our full suite of services and systems. Hundreds of fund managers have experienced the NAV Trial, the only program of its kind in the industry. The bonus: Once you've seen what NAV offers and decide to make the switch, all the groundwork is laid for a rapid formal transfer.
testimonials
What Our Clients Say
We have been hugely impressed by the smooth and seamless transition away from the previous administrator to NAV. The onboarding portal was easily accessible, comprehensive in nature, and inherently intuitive in format. Instructions and related questions that arose during this process were dealt with both expeditiously and efficaciously, which was greatly appreciated. The handover with respect to the production of monthly NAV statements could not have gone better. During the initial month when we ran parallel systems with the previous administrator, we were extremely gratified that valuations with the legacy administrator were virtually exact. For the first month running valuation statements independently, we were exceptionally pleased by the rapid four-day turnaround and accuracy of the data, which represented a dramatic improvement from the previous incumbent. All told, a highly impressive experience.
Our experience with NAV has been phenomenal. After 25 years with our prior administrator, we were reluctant to make a change. NAV made the transition painless, and was able to provide greatly improved capabilities while also reducing expenses. In hindsight, we should have made the transition to NAV years ago.
Since moving to NAV as my fund administrator I have been completely satisfied with their work and their attention to detail. They are an outstanding group of people and they offer a great value proposition in terms of work performed for a fair price. I could not be happier with my choice to go with NAV. I cannot imagine that there is a better group to perform these services at this price. I would highly recommend them to any investment fund that is looking for a full service administrator.
I have worked with many administrators in my career — and there are many good ones out there — but hands down, dollar for dollar NAV is one of the best out there and very underrated in the industry. The pillars of any business are its people, processes, and technology. Their people, day in and day out, go above and beyond. They genuinely care, and in my opinion, that's very hard to find these days! The processes and controls they put in place work well. Finally, their technology/reporting is very robust and well thought out. Beyond that, what continues to impress me is how accommodating they are to our needs as a business.
From the moment we completed onboarding it became evident that NAV is not just a service provider, but a true partner dedicated to the success of their clients. Any issues or queries we've encountered were met with quick and effective responses, which undoubtedly played a pivotal role in maintaining the seamless operation of our processes. The leadership's commitment to these values is reflected in every interaction, emphasizing a genuine dedication to client satisfaction. This level of personalized attention has had a significant impact on our experience, reinforcing our confidence in the partnership. Their blend of cutting-edge technology, seamless reporting, timely solutions, and unwavering commitment to client success sets them apart in the industry. I am genuinely glad to have found a partner that not only meets, but exceeds, expectations.
Since changing administrators to NAV in 2015 we have been extremely pleased with the quality of service, technology, and expertise they provide in the alternatives administration space. They have exceeded our expectations and we would recommend NAV to any fund looking for a superior administration partner that can grow with their firm.
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