NAV Fund Services: 2024 Year in Review

As 2024 comes to a close, we reflect on a year of remarkable milestones that exemplify our unwavering commitment to delivering value to our clients. From expanding our global footprint to launching innovative technologies, hosting impactful events, and receiving prestigious industry recognition, this year has been a testament to our commitment to excellence in fund administration.

Continued Global Expansion

Launching NAV Fund Services (Ireland) Ltd.

This year, we took a significant step to better serve our European clients by launching NAV Fund Services (Ireland) Ltd., authorized by the Central Bank of Ireland. This expansion allows us to support alternative investment fund managers more effectively in one of Europe’s key financial hubs, enabling them to navigate regulatory complexities and achieve operational efficiency.

NAV Fund Services (Ireland) Ltd. is headed by CEO Ray Murphy, who has worked in the alternative funds industry for more than 20 years, leading large global teams in a number of financial institutions across Ireland, the Cayman Islands, and Brookline, MA. Learn more about NAV Fund Services (Ireland) Ltd.

In September, our leadership team, including CEO Nav Gupta and CTO Sudha Gupta, visited Dublin office, to engage with the local team, explore new opportunities, and deepen regional partnerships.

Growing in India

Our success depends on seamless service delivery and to support this, we expanded our operational capacity in India with a new 80,000 sq. ft. facility in Kanakpura, Jaipur. Designed to house 750 employees, this modern workspace integrates sustainable features like solar power and rainwater harvesting, reflecting our commitment to environmental responsibility. By investing in infrastructure and scaling our teams, we’re ensuring that our clients receive the highest level of service.

Leading the Digital Asset Space

NAV Fund Services continues to be a frontrunner in the digital asset fund administration domain. By enhancing our digital asset capabilities, we’ve empowered clients with cutting-edge solutions that cater to both emerging and institutional managers. Our dedication to this space earned us the title of Best Digital Assets Service Provider at the With Intelligence HFM US Services Awards 2024.

Our expertise, purpose-built technology, and seamless service delivery have solidified our reputation in this rapidly evolving industry. Whether it’s streamlining operations or ensuring security, NAV remains the trusted partner for digital asset fund managers worldwide.

Driving Innovation Through Technology

We introduced several enhancements to our state-of-the-art proprietary platform this year, each designed to modernize fund operations, improve reporting, and provide a seamless experience for clients. Key innovations included:

• E-Subscription: Simplifying investor onboarding with secure, dynamic forms.
• Data Room: Easy-to-use templates enable managers to create an informational fund marketing website.
• Project Studio: Collaborate with NAV, your internal team, and outside service providers to track projects and improve efficiency for complex projects such as audit and tax work.
• Biometric Authentication for iOS: Enhancing security and ease of access for iPhone users.
• Single Sign-On (SSO): Allowing quick, efficient access to the NAV manager portal.

These solutions were developed with client feedback and convenience in mind, ensuring that our tools not only meet but exceed their expectations.

Additionally, we redesigned our website to create a more intuitive, user-friendly experience. Packed with in-depth resources, enhanced visuals, and smoother navigation, the new site serves as a comprehensive hub for learning about our services and staying updated on industry insights.

Celebrating Industry Recognition

Our achievements were acknowledged through multiple prestigious awards in 2024, showcasing our leadership in fund administration:

• Administrator of the Year-Overall at the Hedgeweek US Awards 2024.
• Administrator of the Year-Overall at the Global Digital Assets Awards during the Hedgeweek European Digital Asset Summit 2024.

These awards are not just testament to our commitment to innovation and excellence but also the strong partnerships we’ve built with our clients.

A Strong Presence at Global Conferences

2024 was a year of connecting and engaging with peers across the globe. Our executives and account managers participated in industry-leading conferences, leaving our mark in North America, Asia, Europe, and the Middle East.

Key events included:

• SuperReturn North America
• SALT iConnections
• GAIM Ops Cayman
• AIM Summit
• Hedgeweek European Digital Asset Summit 2024

From panel discussions to sponsorships and exhibitions, these platforms allowed us to build meaningful relationships and share insights.

As we prepare for 2025, we’re excited to continue this engagement, beginning with iConnections in Miami from January 27-30. To pre-schedule a meeting with us at iConnection and to learn more about 2025 events, visit our event page.

Looking Ahead

2024 has been pivotal in shaping our future and this journey wouldn’t have been possible without the dedication of our talented teams and the trust of our clients and partners. Together, we’ve built a foundation of innovation, collaboration, and excellence that drives us forward.

As we step into 2025, we remain committed to delivering value, fostering meaningful relationships, and empowering success across the global fund administration landscape. Here’s to another year of growth and opportunity!

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