Website Privacy Policy

NAV Fund Services® ("NAV®") respects your privacy and is committed to protecting the information you provide to us through this website (www.navfundservices.com) ("Website").

To support compliance with the applicable privacy laws, NAV as an organization is committed to protecting the privacy rights and the personal information of its clients, customers, employees, business associates, and business contacts.

This Website Privacy Policy describes the type of information NAV collects about visitors and users of its Website and NAV's practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information collected on this Website and not offline or through any other means.

Please read this policy carefully to understand NAV's policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Website Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

What Information NAV Collects and How is It Collected ?

Information You Submit to Us

We collect information you voluntarily submit to us when you interact with our Website, for example -

  • Information that you provide by filling in forms on our Website, when you submit an inquiry about our service or request Website support.
  • Information provided when registering a user to access our online reporting services.
  • Records and copies of your correspondence (including email addresses), if you contact us.

This information may include personally identifiable information such name, email address and phone number.

Automatically Collected Information.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This information includes: your Internet Protocol (IP) address, geographic location information, browser type, version, and language, together with the information about the time, duration and frequency of your visits as well as information about the pages you visit.


We also may use these technologies and services to collect information about you and your online activities over time and across devices, third-party websites or other online services (behavioral tracking) using services provided by third-parties (Microsoft, Google, LinkedIn, Twitter). You may opt out of this tracking at any time by activating the 'Do Not Track' setting in your browser, by changing your cookie consent settings at our Cookie Settings or by changing your privacy settings with Microsoft, Google, LinkedIn, Twitter. See Choices About How We Use and Disclose Your Information for additional information on how you can opt out of behavioral tracking on this website.


Although third-party services providers (Microsoft, Google, LinkedIn, Twitter) may associate your visits to our website with personal information you have agreed to share with them, the information we collect automatically or receive from these providers is only statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized advertising content, including by enabling us to:


  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
  • Evaluate our ad performance and enable us to show personalized ads off our website.
  • Study Website user clicks and scrolling behavior in order to: test which Website content works best; make informed decisions on where to place content on our Website; and understand confusing elements of our Website.
The technologies and services we use for this automatic data collection may include:

We may use various automatic data collection technologies to collect and store information, including cookies, local storage, such as browser web storage or application data caches, databases, and server logs, as well as session recordings, heatmaps and ML insights.

Web Server Logs

When you access the Website, certain information is automatically received and stored in our web server logs. This information includes: your Internet Protocol (IP) address, geographic location information, browser type, version, and language, the information about the time, duration and frequency of your visits as well as information about the pages you visit.

Cookies

Cookies are small files sent from a website and stored on user's computer or mobile device. They contain specific information about the user or the user's visit, which is used by the website.

For comprehensive information about this Website use of cookies and how to change your cookie consent settings by giving or revoking your consent, please visit our Cookies Policy.

Google Analytics

We use a tool called Google Analytics to collect certain information about your use of the Website, including, Internet Protocol (IP) details such as geographic location information, browser's type, version, and language, the operating system of your computer or mobile device and the session details. We anonymize the IP address and do not combine the information collected through the use of Google Analytics with personally identifiable information. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses non-personally identifiable, anonymized data collected by us to track and monitor the use of our Website.

You may opt out of this tracking at any time by activating the "Do Not Track" setting in your browser.

For more information on how the data is collected and processed via Google Analytics, please visit: www.google.com / policies / privacy / partners /.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our Website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. By using our Website, you agree that we and Microsoft can collect and use this data.

For more information about how Microsoft collects, protects and uses your data, visit the Microsoft Privacy Statement.

How is the Information Collected Used?

We use the automatically collected information to understand how our Website is used and how it can be improved to enhance our visitors' experience. The information you submit to us may be used to fulfil the purpose for which the information was provided to us, such as to respond to your inquiry about the services or to perform and manage the services we provide. The information collected may also be used for market research purposes, as well as, to enable us to display advertisements to our target audiences on sites across the Internet, to evaluate the effectiveness of our digital marketing campaigns and to facilitate additional campaign targeting abilities such as remarketing. For information about how to opt out, see Choices About How We Use and Disclose Your Information

We may also use your information to send you marketing communication about services that may be of interest to you. If you do not want us to use your information in this way, please contact us at nsd@navbackoffice.com.

Disclosure

We never sell user information to third parties. We may disclose the information we collect in the following circumstances:

  • To our affiliates in the course of conducting our business.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential.
  • To third-party service providers who we use in connection with the operation of this Website or with digital marketing and who are identified in this Website Privacy Policy. For more information, see Choices About How We Use and Disclose Your Information
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of NAV Fund Services' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by NAV Fund Services about our Website users is among the assets transferred.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms Of Use
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of NAV, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own services, you can opt-out by contacting us at nsd@navbackoffice.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by changing your cookie consent settings at our Cookie Settings or by changing your privacy settings with Google, LinkedIn, Twitter.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Information Security

We have in place commercially reasonable safeguards and controls designated to ensure that the information collected is protected against unauthorized access, use, disclosure, alteration and destruction.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Links to Third-Parties Websites

This Website Privacy Policy only concerns the collection of the information on NAV's Website. Other third-party websites may be accessible through links on our Website. NAV is not responsible for the privacy policies or practices or the content of such external links. These links are provided for your convenience only, and you access them at your own risk. We encourage you to become familiar with the privacy policies of these third-parties before your provide them your information.

Children's Personal Information

Our Website is not designed or targeted at children under the age 13. We do not intentionally collect information about anyone under the age 13. WE HEREBY ADVISE ALL VISITORS TO THE WEBSITE UNDER THE AGE OF 13 NOT TO PROVIDE ANY PERSONALLY IDENTIFIABLE INFORMATION ON THE WEBSITE. In the event we discover that we have collected personally identifiable information about a child under the age 13, we will delete such child's personally identifiable information to the extent possible.

Email Communication

When you provide your email address to NAV, you consent to receive communication from NAV electronically. We may retain the content of any email communication with you.

Changes to Website Privacy Policy

This Website Privacy Policy may change from time to time and will be posted to the Website. The date the Website Privacy Policy was last revised is identified at the top of the page. Visitors are encouraged to review the current Website Privacy Policy at the time of each visit.

Additional Disclosures for Residents of the European Union, United Kingdom, Cayman Islands, Singapore and California

If you are a resident of the European Union, United Kingdom, Cayman Islands, Singapore or California, local privacy laws may provide you with additional rights regarding our use of your personal information. To learn more about your privacy rights, visit Privacy Policy Notice.

Questions
If you have any questions about our Website Privacy Policy or information we hold about you, you can contact us at: nsd@navbackoffice.com.