Clients share their thoughts on partnering with NAV
"We recognize the challenges that come with managing the intricate details of our funds. The NAV team's proactive approach, attention to detail in trade reconciliation, portfolio valuation, precision in fee calculations, quick response time, and timely report delivery reflects a high level of technical expertise and dedication. Their commitment to implementing cutting-edge technology solutions, adeptness in accommodating our dynamic requirements, and tailored reporting preferences are commendable."
Chief Operating and Financial Officer
"I have worked with many administrators in my career — and there are many good ones out there — but hands down, dollar for dollar NAV is one of the best out there and very underrated in the industry. The pillars of any business are its people, processes, and technology. Their people, day in and day out, go above and beyond. They genuinely care, and in my opinion, that's very hard to find these days! The processes and controls they put in place work well. Finally, their technology/reporting is very robust and well thought out. Beyond that, what continues to impress me is how accommodating they are to our needs as a business."
Chief Operating Officer
"From the moment we completed onboarding it became evident that NAV is not just a service provider, but a true partner dedicated to the success of their clients. Any issues or queries we've encountered were met with quick and effective responses, which undoubtedly played a pivotal role in maintaining the seamless operation of our processes. The leadership's commitment to these values is reflected in every interaction, emphasizing a genuine dedication to client satisfaction. This level of personalized attention has had a significant impact on our experience, reinforcing our confidence in the partnership. Their blend of cutting-edge technology, seamless reporting, timely solutions, and unwavering commitment to client success sets them apart in the industry. I am genuinely glad to have found a partner that not only meets, but exceeds, expectations."
Chief Operations Officer
"When I was launching my new private equity fund, my team extensively researched fund administrators and we kept getting referred to NAV Fund Administration. We did our due diligence and ultimately selected NAV. Their service is outstanding, the reporting is fast and accurate, and their technology is developed in-house, which minimizes monthly fees. As a client, I now know why so many other funds referred us to NAV."
Chairman
"What sets NAV apart is their exceptional service, unwavering reliability, and advanced technology. From start to finish, they demonstrate unparalleled dedication to delivering quality results. They are a truly reliable, top-notch team and a pleasure to work with. Their extensive industry knowledge and proficiency have been instrumental in fostering the success of our business relationship. It's rare to find a team so dependable and consistent in their pursuits of excellence."
Vice President and Controller
"NAV Fund Administration Group continues to both meet and exceed our expectations. Beyond the scope of agreed upon administration and reporting, NAV is always available to provide that next level of service. Regardless of whether we reach out with a question regarding reporting-related impacts resulting from regulatory updates or client inquiries related to new or existing accounts, NAV’s response is always timely, thoughtful, and informative. We appreciate the partnership with NAV and without hesitation recommend NAV as a trusted and valued service provider."
Head of Business Finance and Operations
"I’ve had the pleasure of working with NAV for several years and I have been very pleased with their proficiency in all aspects. From start to finish, NAV has demonstrated unparalleled expertise, professionalism, and commitment to excellence. The team at NAV are not only knowledgeable, but also take the time to thoroughly understand our unique business needs. Their tailored approach and attention to detail ensure that the solutions provided are effective and perfectly align with our goals."
Operations Manager
"NAV has been a great partner over the years. Their technology and client-focused approach have helped us scale and grow our business by being flexible and responsive to most any request we make. NAV has demonstrated expertise to handle the complexities generated by the large volume of managers on our platform and accurately calculate profit allocations and complex fee structures. NAV’s comprehensive reporting has enabled us to enhance our analytical capabilities and operational efficiency. Their unique ability to support our sophisticated structure has made them a valuable component of our strategic roadmap."
Chief Financial Officer
"I have known NAV for over 10 years both as a fund manager as well as an investor in some of the funds they administer. I also have experience with many other fund administrators. Unequivocally NAV is by far the best administrator out there in every respect. They are quite reasonably priced. They provide the reports in a very timely manner and their accuracy is unmatched!"
Managing Member
"NAV has been an essential partner for BCM Capital Management. They have been instrumental to our success and that of our investors by providing outstanding services and advice to the BCM Group for nearly ten years. The team at NAV is a pleasure to work with. They made a commitment from the very beginning to really understand our strategies, which NAV continually fulfills. This dedication enabled NAV to help us succeed with several new initiatives over the years and to design custom services and reports that are exceedingly helpful for both managing our portfolios and for communicating with our investors. We are delighted with our relationship with NAV."
Founder and Managing Partner
"We’ve had the great pleasure of working with NAV. After previously experiencing headaches and roadblocks with prior administrators due to the complexity and volume of on-chain and cross-chain/exchange transactions, NAV was able to timely, accurately, and completely manage our reporting requirements from both fund and portfolio levels. Having existed in the digital asset space, especially in the DeFi trading side, we can confidently say that NAV was the only group capable of handling our business and its needs. We strongly recommend NAV to any fund, especially ones with voluminous and complex on-chain transactions."
Chief Financial Officer
"We've been satisfied NAV clients for three years and have been quite pleased with the relationship. The NAV team is knowledgeable and quick to respond and their technology and reporting, while already very good, is always improving — they don't rest on their laurels! Very happy to recommend them and have, in fact, done so several times."
Partner & Senior Analyst
"NAV's tax services deliver outstanding benefits to Tailor Ridge and our investors. At an operational level, the NAV team expertly managed the complexities of required state income tax withholdings at both the fund and LP levels. This was absolutely key before we were able to launch our sub-REIT in 2022. On a functional level, our investors have received their K-1s by March 15 every year of our relationship with NAV. That shouldn't be remarkable, but in our past experience it has been a challenge, and that reliable performance has been a real plus for investor relations. Based on our history with prior firms, we've found NAV to be a consistently excellent partner at a value that's hard to beat."
Managing Partner
"We have been hugely impressed by the smooth and seamless transition away from the previous administrator to NAV. The onboarding portal was easily accessible, comprehensive in nature, and inherently intuitive in format. Instructions and related questions that arose during this process were dealt with both expeditiously and efficaciously, which was greatly appreciated. The handover with respect to the production of monthly NAV statements could not have gone better. During the initial month when we ran parallel systems with the previous administrator, we were extremely gratified that valuations with the legacy administrator were virtually exact. For the first month running valuation statements independently, we were exceptionally pleased by the rapid four-day turnaround and accuracy of the data, which represented a dramatic improvement from the previous incumbent. All told, a highly impressive experience."
Co Founder and Co Portfolio Manager
"NAV has been a valuable partner to our firm in navigating the fund of funds process and best practices. Our NAV account manager and back office team are readily available to share their knowledge and expertise as new questions and challenges arise. In addition to the accounting and reporting packages, investor communication dissemination, and other standard undertakings, we have also been appreciative of other support they have been able to provide such as audit and Form PF support. We have been pleased with our decision to select NAV as our administrator."
President
"We are very happy with NAV Fund Administration as the third party administrator to the GLL Investors, LLC funds. Having a dedicated hands-on administrator that has the ability to customize reporting both internally and externally has helped us reduce the time it takes to get our investors information on their investments. NAV has helped us realize efficiencies across both our back and front offices. The knowledge, experience, and support of the NAV group is an asset to our firm because they allow us to focus on our investor client base without distractions."
CCO, Director of Operations, Secretary, and Treasurer
"Engaging NAV to handle our fund administration is among one of my best operations decisions. The quality of their work is impeccable and customer service requests are always handled in a very timely manner. I consider NAV to be one of my most valuable business partners."
President and Founder
"Our experience with NAV has been phenomenal. After 25 years with our prior administrator, we were reluctant to make a change. NAV made the transition painless, and was able to provide greatly improved capabilities while also reducing expenses. In hindsight, we should have made the transition to NAV years ago."
Chief Financial Officer and Chief Compliance Officer
"We consider NAV to be a top-tier fund administrator, specifically in the crypto VC space. They are an essential partner in our mission to invest in top-tier crypto companies while navigating the operational and regulatory complexities that come along with this rapidly-changing space. We rely heavily on their global team's expertise and internal systems to ensure our reporting is correct and timely for our investors. We are pleased to be growing our business alongside them."
COO
"I have used NAV for my administration needs since the 2012 launch of Baleen Capital, a hybrid investment fund with both public and private investments. They provide excellent service, the team is responsive, and most importantly, they know what they are doing. Whenever there has been a discrepancy between their numbers and mine, NAV has been right. I am incredibly pleased with my choice to go with NAV and would highly recommend them."
Managing Partner
"We have been with NAV from Day 1 of our fund. We find them extremely responsive and accurate. They also effectively coordinate with our banks, brokers, and custodians, which happen to be located across different continents. Our clients have also come to trust NAV's reporting. This greatly helps us with our client relationships. We are very pleased with the service level and look forward to a long and growing relationship."
Managing Partner
"We're very thankful for our partnership with NAV Fund Administration Group. They have served very well as the fund administrator for our private equity fund. Their timely communication, attention to detail, and helpful service have been a huge benefit to us and our investors. NAV is a trusted partner, adding value and fostering long-term success for our fund stakeholders."
Managing Partner
"Since changing administrators to NAV in 2015 we have been extremely pleased with the quality of service, technology, and expertise they provide in the alternatives administration space. They have exceeded our expectations and we would recommend NAV to any fund looking for a superior administration partner that can grow with their firm."
Chief Operating Officer
"Since moving to NAV as my fund administrator I have been completely satisfied with their work and their attention to detail. They are an outstanding group of people and they offer a great value proposition in terms of work performed for a fair price. I could not be happier with my choice to go with NAV. I cannot imagine that there is a better group to perform these services at this price. I would highly recommend them to any investment fund that is looking for a full service administrator."
Managing Partner
"We have worked with NAV for over a decade and have been very pleased with their response time, thoroughness, and dedication."
Principal
"We have worked with NAV for more than five years. We have been very impressed with the quality of work NAV provides and their speed at helping us resolve any issues. I would recommend NAV to anyone that is looking for an excellent fund administrator."
Director of Trading & Operations, Chief Compliance Officer
"I have worked with NAV for eight years and have seen them and our accounts grow. They are always helpful and thoughtful in their answers and always right on their conclusions. I would, and have, recommended NAV to many other entities."
Director of Operations
"NAV has deep bench strength and is very responsive to our requests and our investors' needs."
CEO & Co-Founder
"We have engaged with NAV for several years now and we feel the relationship is truly a partnership. They are responsive to client and ad hoc requests, very thoughtful and diligent in reconciliations, and always willing to hop on the phone to dig into details. They do a lot of heavy lifting and really feel like an extension of our team."
COO & Head of Investor Relations
"We use NAV for fund administration and are very pleased with their accounting and investor service teams. NAV's work is accurate and timely and they have a strong customer service attitude towards our firm and our investors. We highly recommend NAV for quality fund administration at a competitive price."
Sr. Vice President, Compliance and Operations
"We owe a great deal of our success to our long-standing relationship with NAV Fund Administration Group. The team at NAV has always been on top of their game, and very responsive to our needs and requests – giving us an excellent level of service. This is one reason we’ve also recommended them to the various managers on our platform."
CEO
"As a fund of funds manager, we frequently get tax questions from our investors. NAV stays abreast of changes in the tax laws and makes themselves available to us to offer timely, accurate responses. This allows us to be extremely responsive. We value them as a business partner and I highly recommend their services. As COO, I have confidence in the work they do and the turnaround time for our completed tax forms is reasonable. We have no regrets about outsourcing our tax work to NAV."
Chief Operating Officer
"Since launching our fund in December 2021, the team at NAV has been very attentive to our needs. Detailed daily reports are received promptly and accurately, and queries are resolved in a timely manner. Having the support of an efficient and knowledgeable fund administrator is vital to the success of our business."
Manager
"We feel fortunate to have NAV as the administrator of e360 Power Funds. The reporting is accurate, timely, and fully compliant with the regulatory requirements. Their audit, AML, and investor service teams are responsive, accurate, and thorough."
Director of Finance and Compliance
"Since the inception of our firm seven years ago, NAV has been a trusted partner. As our most important service provider, NAV has adapted to the increased needs of our funds. Regardless of the ask, NAV has always delivered for our firm. We have been very satisfied with NAV and have recommended their services to other fund managers."
COO & Investor Relations
"NAV has been an excellent partner throughout our business relationship. The team is very adept at navigating and understanding the emerging asset class in which our business operates, providing accurate, diligent, and timely service. We look forward to building upon this crucial relationship for years to come."
Co-PM
"NAV has been our trusted partner since 2020 and we greatly value their commitment to overcoming any challenges that may arise. Their dedication to client relationships, accuracy, and timeliness has played a crucial role in enhancing the efficiency of our investment operations."
Founder & CIO
"NAV has done a great job supporting traditional funds and emerging managers. NAV's offerings are right-sized for funds of all sizes. By supporting both sides of the spectrum, NAV allows smaller funds to grow. We think of NAV as a strategic partner that will grow with us. Overall, that's a win in our eyes."
Chief Operating Officer
"I am extremely pleased with NAV’s services. They have handled every situation adeptly with due diligence to details. My account manager has been extraordinary in managing any issues and promptly handling them. I wholeheartedly recommend NAV to any hedge fund manager."
CEO
"NAV has provided excellent fund administration services for our funds. Their responsiveness, openness, and professionalism have accommodated to our business needs and ensured smooth operations. We appreciate their high-quality service and strong reputation in the industry."
Senior Communications Manager
"NAV has been a great partner for Ambrus. We are very selective when choosing service providers since we realize that moving fast requires partners that have a high level of dedication and expertise. NAV has helped us grow rapidly with their expertise in fund administration and with proactive and timely service. I would highly recommend NAV as a fund administrator."
Managing Partner
"NAV's capacity to swiftly and accurately adapt to emerging investment activities, including staking and on-chain transactions, has been instrumental in ensuring prompt and precise reporting for our investors."
Principal of the GP
"NAV has been a great partner to us since the inception of our fund. Their reporting is always timely, and they have been very responsive to our questions and requests. Above all, they have been reliable and have been willing to work with us on numerous issues, which has been invaluable for us as an emerging manager."
Partner
"NAV Fund Administration has been an important partner to Three Bell Capital with respect to the administration of our diverse fund of funds platform encompassing both hedge- and private equity-style funds. The NAV team has been instrumental in supporting our internal operations team with fund accounting, investor capital account activity, AML compliance and reporting, and other functions. We value our relationship with NAV and look forward to growing our business with them."
Chief Operating Officer
"We're really impressed with the support we've received from NAV in our multiple uncorrelated funds encompassing varied and unique strategies such as medical receivables, intellectual property, and litigation finance. Their attention to detail, proactive approach, and personalized solutions have been essential to our success. We highly recommend them to any company looking for top-notch assistance in this complex field."
Principal
"It has been a pleasure to work with NAV. Their expertise and commitment have ensured smooth and efficient reporting to our partners. NAV consistently demonstrates professionalism by meeting deadlines and ensuring that all tasks are executed promptly and accurately. I highly recommend NAV to any organization seeking real estate fund administration services."
Vice President
"What we value most about working with NAV is how fast we receive our monthly reports. It's something we never have to worry about. We appreciate that NAV understands DeFi (including complex liquidity & farming pools), staking, hot and cold wallets, and the accounting complexities associated with these types of trading."
Founder & Managing Partner
"We have been very pleased with the work that NAV has performed for us for almost 15 years. The team is knowledgeable, reliable, prompt, and always available. Their fund administration services are excellent and we look forward to continuing the great relationship. They are an invaluable component of our operation."
Chief Operations Officer