Case Study

CTA Fund in Search of a New Administrator Turns to NAV for Custom Reporting and Superior Service

Client

Cayler Capital

Hedge FundsSwitching Administrators

Background

Brent Belote, CEO of Cayler Capital, transferred his fund to NAV after the fund administrator he was working with decided to discontinue services for CTAs and managed accounts. Prior to launching Cayler Capital, a CTA fund trading liquid energy products, Belote spent eight years as an energy trader at J.P. Morgan.

How NAV Helped

Custom Reporting

Challenge

Unique operational systems require specialized data aggregation and reporting.

Solution

NAV’s expert team and flexible technology can adapt to unique client requirements.

Outcome

“I was happy that we didn’t have to modify our systems to integrate into NAV’s framework and — beyond that — the NAV team created custom reports to meet my monthly invoicing and reporting needs, which was a huge bonus,” Belote said. ”NAV was able to create a margin equity report that gives me an average across FCMs. This type of data is difficult to aggregate manually and I had requested this report from my previous administrator, but they were unable to provide it. Once I moved to NAV, I emailed my request and within two days I had the custom report I wanted. I’ve been very impressed with NAV’s adaptability and fast turnaround.”

Prompt Responses

Challenge

Timely and knowledgeable responses to inquiries are critical to support decision-making and adjustments to market conditions and volatile energy industry fluctuations.

Solution

The NAV team is always available and willing to help.

Outcome

“My questions are answered very quickly. What I find is if someone can’t answer a question, they are quick to pass it off to someone else who can, so I always get fast responses to my questions,” Belote said. Timeliness is key.”

Transition

Challenge

Concerns about disruption and the work required to support a switch to a new administrator created hesitation about a move.

Solution

NAV’s experience transitioning hundreds of funds helps deliver a highly efficient, worry-free process.

Outcome

“Transferring to NAV was a completely seamless process,” Belote said. “And after becoming a client, NAV did a great job getting me the data I needed to fit into my framework.”

Rapid Data Delivery

Challenge

Cayler executive team and investors expect prompt and precise reporting.

Solution

NAV delivers timely and accurate reports.

Outcome

Belote — and his investors — appreciate NAV’s consistently reliable reporting with daily reporting typically delivered by 6:30 AM ET of the next business day and official NAV reporting typically delivered within two working days of period end for ~80% of funds.

Mobile-friendly Technology

Challenge

Innovative ‘any time, anywhere’ report access is a key requirement.

Solution

NAV makes it easy to access your reports across multiple devices.

Outcome

“I am very happy with the convenience and accessibility of NAV Portal iPhone app, the website, and the daily reports,” Belote said.

Accurate Reporting

Challenge

Detailed, adaptable custom reporting is a critical component of efficient fund operations.

Solution

NAV’s reporting performance exceeds expectations.

Outcome

“The reporting dataset offered by NAV is far more comprehensive than what I’ve worked with previously and is available whenever I ever need it,” Belote said. “It doesn’t matter whether I add new accounts or am reviewing fees, my reports are always accurate and accessible.”

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